Nassau & Suffolk County
A family business out of Massapequa since 2004. Licensed, insured, flat-rate priced, and straight with you about what your house actually needs.
Eight services, one licensed team, and a flat price agreed before anyone opens a toolbox.
Tank and tankless installs, same-day repairs and honest advice on when a heater is worth saving. Gas, electric and hybrid units.
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Cabling, hydro jetting and camera inspection for kitchen, bath and main line clogs — plus the reason it clogged, so it stops happening.
Learn moreCamera diagnosis, spot repairs, full line replacement and cesspool-to-sewer conversions across Nassau and Suffolk County.
Learn moreSump pump installation, battery backups and French drains for Long Island basements that take on water every nor’easter.
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Gas line installation, repair, appliance hookups and leak testing by licensed plumbers — filed and pressure-tested every time.
Learn moreFull rough-in and finish plumbing for bathroom and kitchen renovations, working alongside your contractor or running it ourselves.
Learn moreWater main breaks, low pressure diagnosis, service line replacement and lead line removal from the curb stop to your meter.
Learn moreBurst pipes, active leaks, sewage backups and no-heat calls answered around the clock, plus annual maintenance so you need us less.
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Four people, one shop, and the same faces on every job. We text you the name and a photo before the truck leaves.
Founder & Master Plumber
38 YEARS IN THE TRADERay started as an apprentice in Freeport in 1987 and opened Flow's in 2004 with a van and a landline. He still runs calls three days a week, mostly because Denise cannot talk him out of it. If you get Ray on a sewer job, you are getting the person who has seen the most bad pipe on Long Island.
Operations Manager
16 YEARS IN THE TRADERay's son, and the reason jobs actually start when we said they would. Mike schedules the trucks, quotes the bigger renovations and handles anything involving a permit. He is the person to ask if you want a straight answer about what a job will really cost.
Lead Service Technician
12 YEARS IN THE TRADETony runs most of our emergency calls and has an unreasonable talent for finding leaks nobody else can locate. Homeowners regularly ask for him by name. He is patient with questions and will show you what he found rather than just telling you about it.
Office Manager
21 YEARS IN THE TRADEThe voice on the phone, and the one who decides how fast we get to you. Denise has been triaging Long Island plumbing emergencies since 2004 and can usually tell from your description whether you need a truck tonight or a Tuesday.
“Water heater went on a Sunday with a house full of family. Tony was here in an hour and a half, had the tank on the truck, and we had hot water before dinner. Priced it before he started and that was the price.”
“Two other companies quoted me for a full sewer replacement. Ray cameraed the line, showed me the footage, and said one joint was the problem. Spot repair, a third of the price. That is a rare thing.”
“We flooded twice before we called Flow’s. They put in a proper pit, a real pump and a battery backup, and then fixed the grading outside that nobody else had mentioned. Dry through the last two nor’easters.”
“Mike handled the plumbing for our whole kitchen renovation and was the only trade on the job who hit every date. He also caught a galvanized line in the wall that would have been a nightmare later.”
The part homeowners dread about calling a plumber is not knowing what it will cost or who will turn up. Here is exactly how ours goes.
Denise or Mike picks up. You describe what it is doing, we tell you whether it needs a truck today or can wait until Tuesday.
Camera down the line, pressure at the meter, whatever the job needs. We diagnose before we quote, not after.
One number, agreed at the door, before any tool comes off the truck. If something turns up behind a wall, we stop and re-quote.
Drop cloths go down before we start, and the mess leaves with us. If the job needs a permit, we file it and meet the inspector.
Shutoffs, water pressure, heater, exposed lines. You hear what we found, and we never sell off the back of it.
Based in Massapequa, covering Nassau and most of western and central Suffolk.
We are a local shop, not a franchise dispatching from three counties away. If you are on this list, a truck is usually less than half an hour out.
Not on the list? Ask us anyway — the answer is usually yes.
All service areasCall and speak to someone who works here. Average response across Nassau and western Suffolk is about 90 minutes.
Not covered here? Call and ask. We would rather spend five minutes on the phone than have you book something you do not need.
Call (111) 222-3333Estimates for planned work — a water heater replacement, a renovation rough-in, a sewer line quote — are free. Diagnostic visits where we have to find the problem before we can price the fix carry a callout fee, and we credit that in full against the repair if you go ahead with us.
High water table, sandy soil and roof water landing at the foundation. Three causes, and only one of them needs a pump.
The white crust on your showerhead is the visible part. The expensive part is happening inside your water heater.
Tankless is better technology. That does not automatically make it the better purchase for your house.
Every request gets a real answer from a real plumber within one business day. Some jobs need us to come and look first — if yours does, we will say so rather than guessing at a number.
Licensed, insured, and working with brands that back their equipment
Certified water heater installerThe tools on every truck
A+ rated since 2009Fully bonded and insuredCertified for gas installation and repair
Steel roofing, gutters and downspouts